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Data Protection

Data Protection

How I use your information:

When you visit, I use a third party service, Squarespace analytics, to collect standard internet log information and details of visitor behavior patterns with the use of cookies. I do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone.

When using the online scheduler and intake forms, I use the data that you entered to determine if my qualifications will be a good fit for your presenting concerns and is related to your email address, telephone number, and home address. This data is stored briefly in a secured cloud service provided by a third party: “Acuity Scheduling”. As soon as I am notified that you have entered data, I transfer this information from Acuity Scheduling to a secure file in my personal computer and delete your information from the cloud service. I require the information for your invoices and my accounts. I don’t share any information. Your name and address may be visible to any relevant financial services dealing with my tax submissions, should I use such services in the future. This will be included on my invoices.

I will not contact you unless related to scheduling appointments, sending invoices, and anything related to your therapy process.

Permission to contact you via email is limited to me (Josh Flowers).

Once you have commenced therapy, your information is stored securely and is deleted after the period specified by the ethical guidelines for Licensed Professional Counselors as regulated by DORA in Colorado USA. Notes on therapeutic treatment are stored electronically in a password protected file on my personal computer which is also password protected. Treatment notes will be deleted after seven years following our final session.

If you did enter your data online via the online calendar system, but you do not for any reason commence therapy and do not incur any costs for which you are invoiced, then your data will be deleted within one month after you entered it.

A full official report on data protection is available in German here.